Why You’re Losing Money with a Bad Customer Experience with Marcus Merrell

Why You’re Losing Money with a Bad Customer Experience with Marcus Merrell

Posted by How I Built It on July 4, 2022 at 4:57 am
“All of the worlds is experienced through code.” This is a statement Marcus Merrell makes on today’s podcast…and it’s absolutely true. See, even if you sell the most niche handmade thing, you probably sell it online, which means someone’s code is powering your business. And your buyers are experiencing your business through code. So the worst thing for your business is bad code because that makes for a bad experience. And I know what you’re
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How I Built It

Actionable Tech Tips for Small Business Owners. On How I Built It, Joe Casabona interviews tech savvy small business owners on how they built their products, services, and processes, from idea to execution. On top of important insight into their successes and failures, you'll get actionable advice to leverage tech and help your business grow.